practical english
All kinds of problems (CARS)
3practical_english_-_renting_a_car.doc | |
File Size: | 645 kb |
File Type: | doc |
SPEAKING
Listen and then practice the dialogues
Listen and then practice the dialogues
Car Rental
Hello, how may I help you?
Hi there, I'd like to rent a car.
Alright, how long will you need it?
I'll only need it for three days.
Ok, what kind of car would you like?
What kinds of cars do you have?
We have sedans, trucks, vans ...
I'd like a sedan, please.
Alright. Have you ever rented a car before?
No, I haven't.
What is your reason for renting?
Well, my other car is in the shop right now.
Oh, okay. A lot of people rent cars when theirs are broken.
I bet. My sister rented a car when she was on vacation.
Yes, a lot of people do that also. Alright, you said you wanted a sedan ...
Can I choose the make and model of the rental?
Well, we have a Toyota Corolla in black, red, silver and navy blue.
Can I have the silver one?
Sure! Here are the keys to the car.
Thanks! What time do I have to bring it back?
It needs to come back by noon of the third day.
What if I'm late?
If it's late, then we will charge you for another day.
Alright. Thanks again!
Thank you! Drive safely.
shop = auto repair shop
make = the name of the company (e.g. Peugeot)
model = the name of the car (e.g. 208)
Hi there, I'd like to rent a car.
Alright, how long will you need it?
I'll only need it for three days.
Ok, what kind of car would you like?
What kinds of cars do you have?
We have sedans, trucks, vans ...
I'd like a sedan, please.
Alright. Have you ever rented a car before?
No, I haven't.
What is your reason for renting?
Well, my other car is in the shop right now.
Oh, okay. A lot of people rent cars when theirs are broken.
I bet. My sister rented a car when she was on vacation.
Yes, a lot of people do that also. Alright, you said you wanted a sedan ...
Can I choose the make and model of the rental?
Well, we have a Toyota Corolla in black, red, silver and navy blue.
Can I have the silver one?
Sure! Here are the keys to the car.
Thanks! What time do I have to bring it back?
It needs to come back by noon of the third day.
What if I'm late?
If it's late, then we will charge you for another day.
Alright. Thanks again!
Thank you! Drive safely.
shop = auto repair shop
make = the name of the company (e.g. Peugeot)
model = the name of the car (e.g. 208)
Renting a Car:
Hello there. I need to rent a car.
Hi! What size are you thinking?
Well, err ... this is my first car rental. What sizes do you have?
We have compact, medium and full size, the compact being the cheapest.
I'm travelling with my wife and little daughter, so a compact car will be fine. What are your daily rates?
For the compact, it's 29,90 (dollars) per day, but if you're renting it for more than seven days, you can take a price break.
Not bad! I'm going to rent it for 10 days.
In that case, you'll be paying 19,90 (dollars) per day.
Wow! That's a great discount! I'll take the compact, then.
Good choice. May I see your driver's license and a credit card, please? modificar.
Hi! What size are you thinking?
Well, err ... this is my first car rental. What sizes do you have?
We have compact, medium and full size, the compact being the cheapest.
I'm travelling with my wife and little daughter, so a compact car will be fine. What are your daily rates?
For the compact, it's 29,90 (dollars) per day, but if you're renting it for more than seven days, you can take a price break.
Not bad! I'm going to rent it for 10 days.
In that case, you'll be paying 19,90 (dollars) per day.
Wow! That's a great discount! I'll take the compact, then.
Good choice. May I see your driver's license and a credit card, please? modificar.
Details When Renting a Car:
Ok, Mr. Patterson, let's see... will your wife also drive the car?
Yes. Since we're going to Boston for my brother's wedding, we'll be taking turns driving.
By the way, can I return the car there, or were there be extra charges?
There are no extra charges for that. Where will you be returning the car in Boston?
At the Boston Airport.
Very good, Mr. Patterson. You're all set. Have a safe trip.
Oh! What about the mileage?
There's no extra charge for miles, but you must return the car with a full tank of gas, or else they'll charge you for that.
Fair enough. Thanks for your help.
Renting by Phone:
Hello, is it Time Travels?
Yes. My name is Beth. How can I help you?
I would like to rent a car to take me to the Hotel Shangri-La from the Las Vegas airport.
Sure. May I know your name and your schedule please?
It's Suzie Thatcher. I'll need it at 12 noon today and I prefer a white limousine.
That's not a problem, Ms. Thatcher. Our driver will be holding a sign with your name on it.
Very good. How much is the rental?
Our rates are 45,00 (dollars) and hour.
Ok, that's fine.
In case of any delays, or problems, please call us at this number, Ms. Thatcher.
All right. Thanks for your help.
Renting a Car at the Airport:
Hello. I'd like to rent a limo to take me to the Hotel Shangri-La.
We have the Luxury Sedan, for 1 to 4 passengers, and the Stretch Limousine, which fits 1 to 8 passengers.
Ok. I'll go with the Luxury Sedan. What are your rates?
Well, they're based on a three-hour rental. The luxury Sedan goes for 55,00 dollars per hour, plus gratuity.
I just need it to drop me off at the Shangri-La, at Echelon Place.
That won't be a problem.
Will it take long?
It will just take a moment for the driver to bring the car around. You can have a seat, if you like.
Thank you.
Ok, Mr. Patterson, let's see... will your wife also drive the car?
Yes. Since we're going to Boston for my brother's wedding, we'll be taking turns driving.
By the way, can I return the car there, or were there be extra charges?
There are no extra charges for that. Where will you be returning the car in Boston?
At the Boston Airport.
Very good, Mr. Patterson. You're all set. Have a safe trip.
Oh! What about the mileage?
There's no extra charge for miles, but you must return the car with a full tank of gas, or else they'll charge you for that.
Fair enough. Thanks for your help.
Renting by Phone:
Hello, is it Time Travels?
Yes. My name is Beth. How can I help you?
I would like to rent a car to take me to the Hotel Shangri-La from the Las Vegas airport.
Sure. May I know your name and your schedule please?
It's Suzie Thatcher. I'll need it at 12 noon today and I prefer a white limousine.
That's not a problem, Ms. Thatcher. Our driver will be holding a sign with your name on it.
Very good. How much is the rental?
Our rates are 45,00 (dollars) and hour.
Ok, that's fine.
In case of any delays, or problems, please call us at this number, Ms. Thatcher.
All right. Thanks for your help.
Renting a Car at the Airport:
Hello. I'd like to rent a limo to take me to the Hotel Shangri-La.
We have the Luxury Sedan, for 1 to 4 passengers, and the Stretch Limousine, which fits 1 to 8 passengers.
Ok. I'll go with the Luxury Sedan. What are your rates?
Well, they're based on a three-hour rental. The luxury Sedan goes for 55,00 dollars per hour, plus gratuity.
I just need it to drop me off at the Shangri-La, at Echelon Place.
That won't be a problem.
Will it take long?
It will just take a moment for the driver to bring the car around. You can have a seat, if you like.
Thank you.
gratuity = propina, gratificación
Now, make your own dialogue:
A.
You want to rent a car to make a trip with your family (including a baby).
- Ask what type of cars they have and ask for recommendation (which one is better for your situation): compact / minivan / ...
- Talk about the make and the model.
- Say what things you would like the car to have (GPS, automatic or manual transmission, ...).
- Ask if they include the insurance.
- Ask if they have any promotion or discount now.
- Ask in what conditions is the car now and how you have to return the vehicle (when, tank full, ...).
B.
You work at a dealer's car. A customer wants to rent a car.
- Ask his/her purpose for renting the car to give good recommendations.
- Say the cars that you have and the things they have (GPS, automatic or manual transmission, ...).
- Say if it includes the insurance.
- Say that you do have a promotion or discount.
- Say in what conditions is the car now and how he/she has to return the vehicle (when, tank full, ...).
A.
You want to rent a car to make a trip with your family (including a baby).
- Ask what type of cars they have and ask for recommendation (which one is better for your situation): compact / minivan / ...
- Talk about the make and the model.
- Say what things you would like the car to have (GPS, automatic or manual transmission, ...).
- Ask if they include the insurance.
- Ask if they have any promotion or discount now.
- Ask in what conditions is the car now and how you have to return the vehicle (when, tank full, ...).
B.
You work at a dealer's car. A customer wants to rent a car.
- Ask his/her purpose for renting the car to give good recommendations.
- Say the cars that you have and the things they have (GPS, automatic or manual transmission, ...).
- Say if it includes the insurance.
- Say that you do have a promotion or discount.
- Say in what conditions is the car now and how he/she has to return the vehicle (when, tank full, ...).
Dialogue 1 - Renting a car on the phone:
Listen All | Person A | Person B
A: "Hello, ABC Car Rental. How can I help you?"
B: "Hi, I wanted to make a reservation."
A: "What location would you like to rent from?"
B: "I am flying into Los Angeles Airport. Do you have a booth there?"
A: "Yes we do. What date are you flying in?"
B: "I am arriving on June 22nd."
A: "What time is your arrival time?"
B: "I am scheduled to arrive at 2 pm."
A: "How long would you like to rent the vehicle?"
B: "I will need it for 10 days."
A: "What size car would you like?"
B: "A midsize car please."
A: "Can I get your name?"
B: "Yes. My name is Sang Min Lee."
A: "Can you spell that?"
B: "Last name is L E E. First name is S A N G. Middle initial is M."
A: "Great. Thank you. I have reserved a midsize car for you for June 22nd until July 1st. Is there anything else I can help you with?"
B: "That will be all."
A: "Thank you for calling."
B: "Thank you. Bye."
Listen All | Person A | Person B
A: "Hello, ABC Car Rental. How can I help you?"
B: "Hi, I wanted to make a reservation."
A: "What location would you like to rent from?"
B: "I am flying into Los Angeles Airport. Do you have a booth there?"
A: "Yes we do. What date are you flying in?"
B: "I am arriving on June 22nd."
A: "What time is your arrival time?"
B: "I am scheduled to arrive at 2 pm."
A: "How long would you like to rent the vehicle?"
B: "I will need it for 10 days."
A: "What size car would you like?"
B: "A midsize car please."
A: "Can I get your name?"
B: "Yes. My name is Sang Min Lee."
A: "Can you spell that?"
B: "Last name is L E E. First name is S A N G. Middle initial is M."
A: "Great. Thank you. I have reserved a midsize car for you for June 22nd until July 1st. Is there anything else I can help you with?"
B: "That will be all."
A: "Thank you for calling."
B: "Thank you. Bye."